SaintCare Pty Ltd (“SaintCare”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA), General Data Protection Regulation (GDPR), and applicable international data protection laws.

This Privacy Policy explains:

• What personal data we collect.

• How we collect and process it.

• How we protect it.

• Your rights regarding your information.

By using https://saintcare.co.za (the “Website”) or our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

2. About SaintCare

SaintCare is a medical & health solutions provider with a focus on Occupational Safety and Health and innovative healthcare access tools, such as our upcoming SaintCare Maps platform.

3. Information We Collect

We collect the following categories of information:

3.1 Personal Information You Provide Directly

• Name and surname

• Email address

• Phone number

• Company name (if applicable)

• Any details voluntarily provided via forms or email correspondence.

3.2 Information Collected Automatically

When you use our Website:

• IP address & geolocation data

• Browser type & device information

• Pages visited & time spent on site

• Cookies and tracking technologies (see Section 8 below).

3.3 Sensitive Personal Information

If required for our healthcare-related services, and only with your consent, we may collect limited medical or occupational health-related data.

4. How We Use Your Information

We process your personal data for the following purposes:

1. To provide and manage our services.

2. To verify your identity and prevent fraud.

3. To communicate updates, offers, and service-related notices.

4. To improve our website functionality and user experience.

5. For analytics and research purposes.

6. To comply with legal obligations.

5. Legal Basis for Processing

We process personal data based on:

• Consent (GDPR Art. 6(1)(a))

• Contractual necessity (Art. 6(1)(b))

• Legitimate interests (Art. 6(1)(f))

• Legal obligations (Art. 6(1)(c))

6. Sharing Your Information

We will never sell your data.
We may share your personal data only:

• With authorised SaintCare personnel.

• With third-party service providers bound by confidentiality.

• When required by law or court order.

• In the event of a business transfer or merger.

7. International Data Transfers

If your data is transferred outside South Africa, we ensure adequate protection via:

• Data protection agreements

• Countries with adequate privacy laws (GDPR Article 45)

• Standard contractual clauses approved by the European Commission.

8. Cookies and Tracking

We use cookies to:

• Improve your browsing experience.

• Deliver personalised ads/content.

• Analyse website traffic.

You may manage or disable cookies in your browser settings. See our Cookie Policy for more detail.

9. Security

We employ strict security measures including:

• Encryption of data in transit & at rest.

• Restricted access to personal information.

• Regular security audits & monitoring.

10. Your Rights

Depending on jurisdiction, you have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your data.

• Object to processing.

• Withdraw consent at any time.

• Request data portability.

Contact [email protected] to exercise these rights.

11. Retention of Data

We retain personal data only as long as necessary to:

• Fulfil service purposes.

• Meet legal or regulatory requirements.

12. Direct Marketing

We may contact you about products or services we believe will interest you. You can opt-out at any time by clicking the “unsubscribe” link or contacting us.

13. Changes to this Policy

We may update this Privacy Policy. The latest version will always be posted at https://saintcare.co.za/privacy-policy.